Hero uses SNOMED CT codes in the background to make sure the information collected in forms or sent to patients is stored in a standardised way that works across NHS systems.
You don’t need to do anything with these codes yourself – they’re automatically added so that records can be shared consistently into EMIS, SystmOne and other clinical systems.
Top-level codes
Every form or action in Hero has one main SNOMED code attached. For example:
Referrals → Patient referral (3457005)
Emails and NHS App messages → Email/notification sent to patient (401271004)
SMS texts → SMS text message sent to patient (279991000000102)
Care navigation forms → Care navigation (1068881000000101)
Questionnaires → Questionnaire (184147002)
Responses → Patient response (37291000000107)
Structured consults → Structured consultation (37291000000107)
Intake forms → Intake form (714301000000106)
Forms (general) → Hero Health form (498521000006103)
Question-level codes
Some form questions (like observations) also carry their own SNOMED code. This helps ensure that clinical data is stored correctly in the patient record. For example:
Height → Standing height (248333004)
Weight → Body weight (27113001)
BMI → Body mass index (60621009)
Blood pressure (diastolic) → Diastolic arterial pressure (1091811000000102)
Blood pressure (systolic) → Systolic arterial pressure (72313002)