How do patient's submit information?
Patients can be invited to submit information into a practice via a few routes:
Being sent a one-time reply link, which gives patients the option to write back to the practice and upload documents or photos
Being sent and completing a questionnaire link
Submitting a care navigation request
Completing an intake form as part of a booking
Here is an example of a patient completing a BMI questionnaire:
Once submitted, this information is reviewed within the Hero inbox, where there is an option to save to record:
What does this look like within EMIS?
EMIS mandates that any information saved back into the EMIS record is:
Is reviewed by a clinician (or appropriately trained staff member) before being saved
Is saved back into the EMIS 'Consultations' tab as a consultation
We save back detail regarding the submission, SNOMED codes as necessary and selected observations (Height, Weight, Blood Pressure).
Here's an example questionnaire:
What does this look like within TPP's Systm One?
We save back into SystmOne as a consultation. As with EMIS, the data saved includes a summary of the submission, an author and then SNOMED coded text. We don't currently save observations into TPP, although this is on our roadmap.
