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Setup & Configuration
Learn how to configure Hero
30 articles
How to get set up with Hero
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Introduce your patients to Hero Health
Introduce your patients to Hero Health (for private practices)
Administrators, Practitioners and Locations: How to add or edit an administrator account
Administrators, Practitioners and Locations: How to add or edit a practitioner
Administrators, Practitioners and Locations: How to add or edit a location
Administrators, Practitioners and Locations: How to configure administrator permissions and roles
Step 2: Set up an admin user
Administrators, Practitioners and Locations: How to use multi-factor authentication
Multi-Tenancy: How to access multiple practices with one Hero account
Patients: How to merge duplicate patient records
Patients: How to retrieve a patient record from EMIS Web, SystmOne (TPP) or PDS
Patients: How to create a new patient record or update an existing patient record
Patients: How to handle unregistered patients
Patients: How to use the EMIS/Hero patient search