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Setup & Configuration

Setup & Configuration

Learn how to configure Hero

25 articles

How to get set up with Hero

NHS Practice resources

Administrators, Practitioners and Locations

Administrators, Practitioners and Locations: How to add or edit an administrator account

Administrators, Practitioners and Locations: How to add or edit a practitioner

Administrators, Practitioners and Locations: How to add or edit a location

Administrators, Practitioners and Locations: How to configure administrator permissions and roles

Administrators, Practitioners and Locations: How to use multi-factor authentication

Teams: Introducing Teams to Hero

Teams: How to create new teams and add users to your teams

Patients: How to merge duplicate patient records

Patients: How to retrieve a patient record from EMIS Web, SystmOne (TPP) or PDS

Patients: How to create a new patient record or update an existing patient record

Patients: How to handle unregistered patients

SMS - Setup your account

Setup Firetext for SMS: Understanding SMS fragments: a comprehensive guide

Setup Firetext for SMS: How to setup your SMS account

Setup Firetext for SMS: How much does SMS sent through Hero cost

Setup Firetext for SMS: SMS erroring from external links

Networks: Introduction to Networks

Networks: How to configure cross-organisational self-booking links using Networks

Integrate Hero with EMIS or Systm1

Practices Using EMIS_{3 articles}

[Legacy] EHR set up

Part 1: Create a new user in EMIS

Part 2: Activate the partner API

Part 3: Create a Hero slot type