API keys are unique codes used to connect Hero with other systems — for example, to integrate with a triage provider or another partner platform. They allow data to flow securely between Hero and the connected service without sharing login details.
How to create an API key
Go to Settings
From your Hero dashboard, click on Settings in the sidebar.
Open My Practice
In the Settings menu, select My Practice.
Navigate to the API Key tab
Click on the API Key section to view your practice’s integration options.
Generate a new API key
Click Generate API Key.
You’ll be asked to select a partner from the dropdown list — choose the partner you want to connect with.
Copy your API key
Once the key is generated, it will be displayed only once.
Make sure to copy it and store it somewhere secure.
Click Done
After clicking Done, you will no longer be able to see the full key again.
Need help with your API key?
If you need an API key revoked, or if you clicked Done without copying it, please contact the Hero support team at [email protected].
We can either revoke your existing key or securely share the key with you again, as it will no longer be visible in your account.