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Administrators, Practitioners and Locations: How to add or edit an administrator account
Administrators, Practitioners and Locations: How to add or edit an administrator account
Updated over 7 months ago

You can have as many administrators on Hero as you need, change their permissions and map them to a practitioner where applicable.

How do I invite a new administrator to use Hero?

To invite a new administrator, go to settings and then find System and account and then Admin accounts. Click the Invite administrator button. You can now enter their Email address, First name and Last name.

The admin will then receive an invite create a password and login via email.

Note: If you did not receive your invite, please contact [email protected] so we may assist you.

How do I edit an Administrator?

To edit an administrator, follow the instructions above to get to the administrators page and then click Options > Edit. Here you can edit an administrators email, and name. You can map them to a practitioner and edit their permissions.

How do I archive an administrator?

When an administrator is archived, they will no longer have access to their account. To archive an administrator, follow the instructions above to get to the administrators page. Then click Options and then Archive.

How do I see archived administrators?

Navigate to the administrators page and click Archived administrators in the top left of the screen. This will show you a list of archived administrators, from here you can click options and then Unarchive to allow them access again.

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