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Administrators, Practitioners and Locations: How to configure administrator permissions and roles
Administrators, Practitioners and Locations: How to configure administrator permissions and roles
Updated over 7 months ago

Efficiently managing administrators and their permissions is crucial for maintaining control and security within the Hero system. In this concise support article, we'll provide you with a quick yet comprehensive overview configure administrators.

How do I create an administrator?

How do I configure an administrators permissions?

Navigate to the administrators page by going to Settings then System & account and click Admin accounts. Click Options then Edit on the administrator you would like to edit the permissions of and scroll down to permissions.

The permissions you can configure for an administrator are as follows:

  • Settings permissions: Whether or not the admin can edit Hero's settings.

  • Widget permissions: Whether or not the admin can use the widget.

  • Patient index permission: Whether or not the admin can view the patient table

  • Care navigation permission: Whether or not the admin can edit the Care navigation settings.

  • Can create availability: Whether or not the admin can create availability in Hero (only applicable for non EMIS or Systm1 using practices).

  • Notification index permission: Whether or not the admin can access notifications.

  • Reporting permission: Whether or not the admin can view reporting.

  • Diary sidebar: Whether or not the admin has access to the diary sidebar.

  • Practitioner index permission: Whether or not the admin can edit practitioners.

  • Patient messaging and referrals: Whether or not the admin can message patients.

Note: To completely revoke access to Hero for an administrator select Options and then Archive. This administrator will no longer be able to sign in.

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