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Appointments - For Patients: How to book online as a patient at an NHS practice
Appointments - For Patients: How to book online as a patient at an NHS practice

Learn how to book an appointment online via an NHS practice's website

Updated over 8 months ago

Whether you're scheduling an appointment for yourself or on behalf of someone else, this guide will help you through the process smoothly.

How do I book an appointment?

Step 1: Accessing the service

Start by visiting your NHS practice's website. If available, select the type of appointment you need. You'll then be prompted to choose the date and time for your appointment.

Step 2: Using NHS Login

After selecting your appointment time, you will be asked to log in using your NHS Login. This secure system protects your personal health information while providing easy access to various NHS services.

Step 3: Confirming your appointment

Once logged in, you'll have the opportunity to confirm the appointment details. This step may also include completing any pre-booking questionnaires your practice has set up, and ensuring your appointment meets all necessary criteria and preparations.

What is NHS Login?

NHS login allows you to access lots of different health and care websites and apps with just one set of login details. You can securely access many digital health and care services with one email address and password.

What do I do if:

I haven't got an NHS Login account?

If you do not have an NHS Login, you will be prompted to create one. This requires a valid email address and a phone number. The setup process is designed to connect securely to your NHS record.

I need help using NHS Login?

For issues registering or using NHS Login, the NHS Login help centre is your go-to resource for support, offering solutions to common problems and direct assistance.

I can't access NHS Login?

Check your details and internet connection first. If the problem persist, use the help options provided by NHS Login, including password recovery or contacting support.

I'm not eligible for an appointment?

If you're ineligible for an appointment based on predefined criteria, you'll be informed of the restriction. You can look for alternative appointments or contact your practice for more options.

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