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Signature Rx: Learn how to use Hero and Signature Rx to issue private electronic prescriptions
Signature Rx: Learn how to use Hero and Signature Rx to issue private electronic prescriptions

Discover what Signature Rx is, and how to link this to your Hero instance so that you can issue private prescriptions

Updated over 9 months ago

What is Signature Rx?

Signature Rx is an electronic private prescription system for clinicians to securely and safely send private prescriptions electronically.

Signature Rx scripts can be sent directly to a patient via SMS and Email. Once a patient receives their prescription via SMS or Email, they can access their medication via one of two methods:

  1. Present the scripts to almost any pharmacy, who then dispense the medication. You can track whether a script has been dispensed, and cancel any undispensed scripts.

  2. Request the medication be posted directly to them - the Signature Rx pharmacy will handle the next-day postage directly

Hero integrates with Signature Rx to enable privately issued medications from EMIS to be sent to patients electronically.

Why use an electronic private prescribing solution?

A common response from private GPs using EMIS to issue private prescriptions is 'why would I need Signature Rx?'. There are a few reasons to consider an electronic private prescription solution:

  • Simplicity - Once a medication has been issued, rather than printing the script and giving it to the patient / posting the script to a patient / emailing the script to the pharmacy, you simply send the script via Signature Rx

  • Speed & convenience - If you are remote consulting by telephone or video, you can send the script to the patient immediately and they can choose their preferred pharmacy to collect the medication

  • Awareness - Pharmacies are familiar with the Signature Rx solution, and so there are few issues with rejecting private scripts

  • Security & compliance - Paper scripts are inherently risky. They can be lost (deliberately or mistakenly) and as a practice, you won't get a dispensing notification, so have no way of auditing whether a medication has been issued.

How can I setup a Signature Rx account?

You can setup a Signature Rx account on the SignatureRx website or via the button below:

What are Signature Rx's fees?

Signature Rx charges a small fee per prescription issued, comparable to the postage charge from posting a paper script. You can find out more on the Signature Rx website.

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