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Signature Rx: Learn what a patient will see when receiving a Signature Rx prescription
Signature Rx: Learn what a patient will see when receiving a Signature Rx prescription

See what patients see when issued with a Signature Rx prescription

Updated over 11 months ago

What communication does a patient receive from Signature Rx once a script is issued?

Once a prescription has been issued through Hero to Signature Rx, a message will be sent to the patient by SMS and Email with details of the script.

The emailed script will include instructions on how to collect the medication from a pharmacy or arrange for postal dispatch:

How patients can arrange for delivery of their medication

Patients can opt to have their medication delivered, by selecting the 'Deliver my prescription' option at the foot of the email:

They'll be guided through steps to pay for their medication and arrange delivery.

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