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Care Navigation - For Patients: How to submit a care navigation request
Care Navigation - For Patients: How to submit a care navigation request
Updated over 3 months ago

Submitting a care navigation request is a simple way to ensure that your healthcare needs are directed to the right place. Follow the steps below to submit your request through your GP practice’s website.

Steps to Submit a Care Navigation Request

  1. Visit Your Practice’s Website

    • Navigate to the official website of your GP practice and find their online submissions page.

  2. Choose Your Issue

    • Select the issue or reason for your request from the available options. Be as accurate as possible to ensure your request is directed appropriately.

  3. Sign In Using NHS Login

    • To proceed, you will need to sign in using one of the following methods:

      • NHS Login: Enter your NHS login details.

      • NHS Number and Date of Birth: Provide your NHS number and date of birth.

      • Personal Details: Enter your name, date of birth, sex, and postcode.

  4. Complete the Questionnaire

    • Fill out the required questionnaire with accurate and detailed information. This ensures that your request is handled efficiently.

  5. Review Your Answers

    • Before submitting, carefully review your answers to confirm that all information is correct and complete.

  6. Submit the Request

    • Once you are satisfied with your responses, click the "Submit" button to finalise your care navigation request.

Tips for a Smooth Submission Process

  • Have your NHS details ready before you start to save time.

  • Provide as much detail as possible in the questionnaire to help your GP practice address your needs effectively.

  • If you encounter any issues, contact your GP practice for assistance.

By following these steps, you can ensure your care navigation request is submitted accurately and promptly. This process helps your GP practice provide the best possible support for your healthcare needs.

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